Operational status

Notices about redemption and account problems at tracked operators. A notice is a record of an operational condition with dates and sources attached — not an accusation, and not a verdict about an operator’s conduct.

Open notices

Closed and unverified notices

None recorded.

What becomes a notice

We publish a notice only when all of the following hold:

• The issue can be stated clearly and specifically.
• There is more than one credible independent signal, or one strong official source such as the operator’s own statement.
• We can give a start date and describe the scope.
• We can classify the evidence behind it.
• There is a route for the operator or a reader to correct it.

A single unverified complaint is not a notice. Neither is a run of similar posts with no supporting evidence, however loud. Those are recorded internally and stay unpublished until they meet the bar.

How notices are worded

Notices describe conditions and evidence. They do not characterise intent, and they do not use language like “scam”, “stealing” or “never pays” — those are conclusions about a company’s conduct that an operational tracker is not in a position to reach.

What a notice will say instead is what is actually known: how many reports are under review, what the operator publishes, what the recorded observations show, and where the evidence is currently insufficient to determine anything.